Terms and Conditions
Welcome to Gentle Wear! By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase or using our services. If you do not agree to these terms, you may not access or use the website.
1. General Information- This website is operated by Gentle Wear, located at Dhaka Branch.
- Throughout the site, the terms “we,” “us,” and “our” refer to Gentle Wear.
- By using this website, you agree to be bound by these Terms and Conditions.
- All products displayed on the website are subject to availability. We reserve the right to discontinue any product at any time without notice.
- Product descriptions, prices, and other details are accurate to the best of our knowledge but may contain minor inaccuracies or typographical errors.
- We reserve the right to limit the quantities of any products or services we offer.
- All prices listed on the website are in Tk and include applicable taxes unless stated otherwise.
- We reserve the right to modify prices without prior notice.
- Payment methods include [list accepted payment methods], and all payments must be completed before an order is processed.
- Placing an order signifies your intention to purchase and accept the Terms and Conditions.
- Orders may be canceled by us in cases of stock unavailability, incorrect pricing, or suspected fraudulent activity.
- Shipping fees and delivery times vary depending on the destination and will be clearly communicated at checkout.
- We are not responsible for delays caused by shipping carriers, customs clearance, or other factors beyond our control.
- Returns or exchanges are accepted within 7 days of receiving the product, provided it is unused, in its original packaging, and accompanied by proof of purchase.
- Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item).
- Refunds will be processed within 7 days of receiving the returned product and will be credited back to the original payment method.
- Users must not use this website for unlawful purposes, to harass others, or to interfere with its functionality.
- Any attempts to hack, reverse engineer, or disrupt the website will result in legal action.
- Users are responsible for providing accurate and complete information when creating accounts or placing orders.
- All content on this website, including text, images, logos, and designs, is the property of Gentle Wear or licensed for use. Unauthorized reproduction or distribution is prohibited.
- Your use of this website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
- We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or inability to access it.
- Our maximum liability is limited to the amount you paid for the product or service in question.
- We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review them periodically.
- These Terms and Conditions are governed by the laws of Bangladesh. Any disputes will be subject to the exclusive jurisdiction of the courts in Bangladesh.
- For any questions about these Terms and Conditions, you can contact us at:
- Email: support@gentlewear.com
- Phone: +8801404733127
- Address: Tejturi Bazar West, Panthapath, Dhaka 1215, Bangladesh